mPACT Pro FAQs

What makes mPACT Pro different from other tools like it on the market?

First of all, we do not believe there is anything like mPACT Pro available today, and surely not at this price! mPACT Pro is different in 2 significant ways. First, we utilize data streams from all types of media (not just Twitter, for instance) to give you a complete picture of your market Influencers. Second, mPACT Pro does not believe in popularity contests. Popularity is a single byproduct of the things we believe really matter when identifying key influencers — Topical Relevancy, Authority, Currency, Volume, Proximity, Reach — and we use patent-pending algorithms to sort through it all and present it via an actionable and understandable dashboard.

What does mPACT Pro cost?

mPACT Pro is priced to fit the budget and needs of any sized organization. The features you get with each mPACT Pro product are identical. The only difference in each product is the number of tabs you can use. We offer monthly pricing as well as discounted annual pricing. Full mPACT Pro pricing can be viewed here.

Can I just sign up for a free 14-day trial, see my Influencers,
and never pay?

Sure you can, if you just want to see your Influencers right now. But they are ever-changing (esp. given the huge volume of writers and publications we mine daily), so to really “mPACT Your Marketing” you need to make the dashboard an integral part of daily marketing/agency toolkit. And keep in mind, as a standard feature of mPACT Pro, you are also alerted of Opportunities (Awards programs, Editorial Calendar opportunities, Call for Speakers, Buyer’s Guides and Directories offered by Publications, Event Organizers, Associations, etc) plus real-time media alerts for your company and your competitors ... so there is a lot of other day-to-day value which is fluid and will change frequently beyond the first 14 days.

What if I need more than 6 tabs on mPACT Pro?

Please click here to inquire about packages larger of mPACT Pro.

Can other people in my company share my account?

mPACT Pro is a single user service. Multiple logins and passwords to the same account are not available or permitted. You may not share logins and passwords with others.

How can I get a demo of mPACT Pro?

mPACT Pro was built to be intuitive, so the recommended first step is to sign up for a free 14-day trial. Play around with your setup, much like you would with Google Advanced Search, to fine tune your results. You may want to view this video to better understand the premise of mPACT Pro, and browse through the tabs here to understand the type of results you should receive. Additional tools which will help you once you log in are (a) a static demo tab in the trial version, so you can review the setting and results of a “model” setup; and (b) help is available throughout the tool by simply clicking the icon.

Do I need to enter my credit card for the free trial?

No, we want the trial to be as easy and hassle-free as possible, so you will not need a credit card to use mPACT Pro until the day after your trial expires.

What software do I need to install to use mPACT Pro?

You only an Internet browser because mPACT Pro is 100% web-based. There is no software to download.

What web browsers does mPACT Pro support?

Today mPACT Pro runs best on Microsoft Internet Explorer 7.0/8.0; or Firefox. We have noticed an issue with Safari and Chrome browsers during our final BETA testing, and are working to resolve it as soon as possible. We apologize for any inconvenience.

What are the hardware requirements for mPACT Pro?

To maximize mPACT Pro’s performance, we recommend using a computer with a minimum RAM of 1 gigabyte, a monitor that supports 1024x768 resolution, and an Internet download speed of at least 2 megabytes per second. To test your current download speed, click here.

How long does initial setup take?

mPACT Pro mines huge databases of blogs, articles and social media (see "The Reach of mPACT" here) to find the content you request during setup. The time to get your results on your first setup depends on how complex your search is and how many results it generates. But sometimes the first setup may take a couple of hours while we search many millions of records, which our engine then analyzes and summarizes on your custom dashboard and reports. So sit back, relax, and we'll send you an email the second that your results are ready!

What language(s) does mPACT Pro support?

Currently mPACT only supports English language searches.

Does mPACT Pro have an API?

Today we do not have any API (Application Programming Interface) to share data bi-directionally between mPACT Pro and other 3rd party applications. But this is something we are considering in future releases.

If I am a PR/ad agency, do you allow me to private label the mPACT application for my clients?

Today the product is built to greatly enhance the in-office efficiency of agencies in serving the needs of their clients. But future releases call for increased functionality to allow for additional permission-based sharing of data, customized reports with agency logos, and other agency-friendly enhancements.

Have other questions?


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